GUARANTEED (Even if Chewed)®
AN UNBEATABLE GUARANTEE
Seems crazy but we’re not kidding! Whether Spot thinks his collar is more fun to chew than his bone, Fido prefers to walk himself or Fluffy seems to like the ‘feather boa’ look, we will replace it! No receipt needed! And the best part? Your replacement goes back in the mail free of charge within 2-3 business days after your request is received.
2 Easy Ways To Request A Replacement
Simply complete the form & upload a photo of your damaged item, and we’ll mail a replacement!
You will need a jpeg image that is
2 MB or less.
To read the guidelines and to begin the process, visit our EZ Return Form.
Mail the item to:
Lupine Damaged Returns
PO Box 1600
Conway, NH 03818
Include your name, mailing address &
contact information. Please use a padded envelope or small box to ensure your item makes it to us.