FORM AND FUNCTION
Since Lupine’s first colorful collar, founders Scott, Valerie and Dave have insisted on building the highest quality products, covered by our “Even If Chewed” Guarantee. Built in the heart of the White Mountains of New Hampshire, our products draw inspiration from the durable components found in climbing and hiking gear, ensuring that you can count on Lupine time and time again.
HOME SWEET HOME
23 years later, our team has expanded to over 75 members, our workshop has stayed right where it started, and our “Even if Chewed” Guarantee is still the hallmark of the brand. Lupine Collars and Leads are sold in all 50 states and are exported to more than a dozen countries around the world! Furthermore, through extensive sponsorships and donations, we pride ourselves on giving back to help our friends, whether they have 2 legs or more!
Behind the Scenes
ATTENTION TO DETAIL
We focus on making the best collars and leads. Period. From our high-tensile webbing to our custom extra-strength buckles, we ensure that our products will stand the rigors of time and keep your pet looking good too!
Guaranteed, Even if Chewed
AN UNBEATABLE GUARANTEE
Seems crazy but we’re not kidding! Whether Spot thinks his collar is more fun to chew than his bone, Fido prefers to walk himself or Fluffy seems to like the ‘feather boa’ look, we’re gonna replace it. No receipt, no questions asked! It’s that simple! And the best part? Your replacement goes back in the mail free of charge the next business day after the return request is received.
2 Easy Ways To Get Your Replacement
Return To Store
Bring the item back to the retailer you purchased from and receive your replacement! For convenience and to check availability, please call ahead.
To locate the phone number of the retailer you purchased from, you can use our Retailer Locator Tool.
Mail To Us
Simply mail the item to us:
PO Box 1600
Conway, NH 03818
Include your name, mail address & email or phone number. After we receive your item, a replacement will ship out the next business day.